Appliances and Tools

VACUUM - hate Dyson

Posted By: disgruntledwithDyson
Date: Sunday, April 13 2008, at 9:50 a.m.

In Response To: Vaccumes (Dave)

Here's one for you - i had called Dyson no less than 7 times and they 'helped' me diagnose and unclog the machine. When I asked them why I had to continuously call and unclog, when I had better things to do, they got nasty. I sent the machine back to them and they said it was my fault that the machine didn't work, making up some bogus claim of misuse (I vacuum dry floors which happen to have dirt and pet hair - if this is misuse, then perhaps you shouldn't be in the vacuum business). The best part is that, despite the fact that I told them not to, they sent back an unrepaired useless vacuum. They never gave me a quote to fix it - they sent it back with a nasty note. I not only would never recommend Dyson, but I tell everyone I meet never to buy one. Not just because the vacuum is expensive and unreliable, but because for Dyson "customer service is always right" not the customer.

Messages In This Thread

Vaccume
Dave -- Thursday, November 3 2005, at 9:52 a.m.

Rainbow Vaccume
Dave -- Thursday, November 3 2005, at 9:56 a.m.

Dyson Vaccume Cleaners
Dave -- Thursday, November 3 2005, at 9:58 a.m.

Dyson Vaccume
Dave -- Thursday, November 3 2005, at 10:15 a.m.

Vaccume Cleaner Reviews
Dave -- Thursday, November 3 2005, at 10:04 a.m.

Eureka Vaccume
Dave -- Thursday, November 3 2005, at 10:08 a.m.

Vaccumes
Dave -- Thursday, November 3 2005, at 10:19 a.m.

VACUUM - hate Dyson
disgruntledwithDyson -- Sunday, April 13 2008, at 9:50 a.m.

 

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Message: > Here's one for you - i had called Dyson no less than 7 > times and they 'helped' me diagnose and unclog the > machine. When I asked them why I had to continuously > call and unclog, when I had better things to do, they > got nasty. I sent the machine back to them and they > said it was my fault that the machine didn't work, > making up some bogus claim of misuse (I vacuum dry > floors which happen to have dirt and pet hair - if > this is misuse, then perhaps you shouldn't be in the > vacuum business). The best part is that, despite the > fact that I told them not to, they sent back an > unrepaired useless vacuum. They never gave me a quote > to fix it - they sent it back with a nasty note. I not > only would never recommend Dyson, but I tell everyone > I meet never to buy one. Not just because the vacuum > is expensive and unreliable, but because for Dyson > "customer service is always right" not the > customer.
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